OTTAWA REGIONAL CONTACT CENTRE ASSOCIATION

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Communications Content and Editorial Specialist – Volunteer

Volunteer Time Requirement: Estimate 5-10 hrs per month with a 1 year commitment requested.

The ORCCA Communications & Website Committee requires two (2) volunteer Communications Content and Editorial Specialists to prepare editorial content and messaging on behalf of ORCCA, and assist with publishing and delivering that content on a variety of channels.

This role will allow the volunteer to network in a leadership environment, to gain exposure and practical experience, work closely with a variety of communications professionals, and showcase your communication skills.

Specific Duties and Responsibilities

❏ Create and edit content for the ORCCA website, library, social media and membership messages.

❏ Source and contribute relevant external content for sharing on website library and social media

❏ Assist and support website updates and refresh social media postings when additional assistance is needed by other committee specialists, if time allows.

❏Collaborate with Communications Committee and Executive leads to support communications strategy and delivery plans.

❏ Attend and participate in committee meetings and activities as needed. (usually 1 hour per month)

Desired Competencies & Experience

❏ Experience in social media – writing, editing, & posting content

❏ Proficient working with graphics, PowerPoint & other communications tools

❏ Must have excellent writing skills in English

❏ Be tenacious with sourcing of content, has initiative

❏ Experience working in a team

❏ Demonstrated skills including time management, ability to follow up

❏ Possess an interest in ORCCA and its’ role in the Call Centre/Contact Centre industry


Interested in this new challenge?  Send us a note and your resume at info@callcentres.org



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ORCCA
121 Kerscott Heights Way
Dunrobin, ON Canada
K0A 1T0
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