OTTAWA REGIONAL CONTACT CENTRE ASSOCIATION

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Web Design and Web Admin Specialist – Volunteer

Volunteer Time Requirement: Estimate 5-10 hrs per month with a 1 year commitment requested.

The ORCCA Communications & Website Committee requires a volunteer Web Design and Web Admin Specialist to prepare and publish content on the ORCCA website, administer web updates, and contribute to website development.

This role will allow the volunteer to network in a leadership environment, to gain exposure and practical experience, work closely with a variety of communications professionals, and showcase your communication skills.

Specific Duties and Responsibilities

❏ Prepare and publish assigned content to the website, employing web administrator best practices.

❏ Engage social media followers – keeping the various platforms active & interactive

❏ Assist in evolution of web platform for increased impact, improved navigation and optimized search functions.

❏ Administer updates and migrations of content without user disruption

❏ Assist with sourcing and suggesting content for website library and social media posts.

❏ Assist and support social media postings and write/edit content when additional assistance is needed by other committee specialists, if time allows.

❏Collaborate with Communications Committee and Executive leads to support communications/website strategy and delivery plans.

❏ Attend and participate in committee meetings and activities as needed. (usually 1 hour per month)

Desired Competencies & Experience

❏ Experience in web design and web administration on a variety of platforms, including Word Press and SharePoint.

❏ Proficient in creating digital graphics for website and editorial content.

❏ Some HTML, CSS, and JavaScript may be required

❏ Must have excellent writing & communication skills in English

❏ Attention to detail

❏ Experience working in a team

❏ Demonstrated time management skills

❏ Possess an interest in ORCCA and its’ role in the Call Centre/Contact Centre industry


Interested in this new challenge?  Send us a note and your resume at info@callcentres.org



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ORCCA
121 Kerscott Heights Way
Dunrobin, ON Canada
K0A 1T0
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