ORCCA is pleased to congratulate the winners and thank everyone who participated in our 15th Awards anniversary celebration held in the iconic Canadian Museum of History in Gatineau, Quebec on September 25th, 2018.
With stunning views of Parliament Hill over 100 nominees were recognized for outstanding performance in teamwork, coaching, efficiency and collaboration. The lifetime achievement awards were presented to Cindy McKenna from j2Global and Marguerite Walker from Scotiabank whose work in the Contact Centre industry spanned over 25 years.
The Ottawa Police Communication Centre also recognized 13 of their 911 police communicators for their outstanding dedication to the service for over 25 years, including: Anne Marie Avon-Russo, Eva Burnett, Elizabeth Cochrane, Monique Garneau, Sylvie Juneau, Natalie Lacasse, Carole Lachance, Catherine Lacroix, Kathleen Laviolette, Joanne Lowry, Lise McMullen, Leslie Potter and Joanne Soltendieck.
And a first in ORCCA history, a Lifetime Achievement Platinum Award of Excellence was presented to the entire Ottawa Police Communication Centre for their 30 years of service and dedication to the Ottawa community.