OTTAWA REGIONAL CONTACT CENTRE ASSOCIATION
people connecting with people
A FRESH AND LIVELY NEW CELEBRATION!
ORCCA is pleased to bring new and exciting changes to this year's annual Contact Centre Awards of Excellence with a fresh new VIP reception for winners, a condensed recognition ceremony, and an upbeat cocktail party with trendy food stations, DJ music and more! This lively event will be hosted at an inspiring new venue, the Infinity Convention Centre, on September 19, 2019. Mark your calendars!
CALL FOR NOMINATIONS!
We are now calling for Contact Centre Employee Excellence Award submissions. Now is the time to decide which top-performing employees you would like to see recognized at the ORCCA Awards of Excellence. Since 2003, ORCCA has celebrated excellence and recognized best-in-class employees within our community. Each year, we celebrate your BEST employees, people who exemplify excellence in everything they do.
IT'S TIME TO STAND AND BE RECOGNIZED!Click below to submit now! Contact Center Agent Excellence
Contact Center Support Excellence
Contact Center Manager Excellence
Contact Center Lifetime Achievement
Deadline for submissions is August 10, 2019
The coach or mentor plays a vital role in your organization to transfer knowledge to your employees and assist with their personal and professional growth. Effective coaching builds employee engagement and boost team performance! This full-day session is geared for new coaches and team managers, and experienced coaches who are seeking to refine their skills. ORCCA guaranteed member rate of $449 per participant and $699 in advance for non-members.
This presentation is free for ORCCA members
ORCCA Sponsors and Partners