OTTAWA REGIONAL CONTACT CENTRE ASSOCIATION

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Social Media Forum

  • 2014-11-13
  • 8:30 AM - 11:30 AM
Nepean Sailing Club 3259 Carling Ave, Ottawa 8:30 – 11:30am
Social media has enabled you to connect with your customers like never before. Businesses of all sizes recognize that social media is a vital channel and want to optimize their presence to promote their company’s products and services across all channels to reinforce the overall customer experience. Have you recently considered how to:
  • Connect effectively with your customers through social media
  • Manage your online community and create a better customer experience
  • Measure, analyze and improve your results
  • Optimize your service channels
  • Create relevant and engaging content
Social Media Download






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