OTTAWA REGIONAL CONTACT CENTRE ASSOCIATION
people connecting with people
People are different. They have different needs, different priorities and different communication styles. Understanding yourself and others is the first step in working together more efficiently to achieve better results and build better relationships. The DiSC model is a simple tool that’s proven to assist managers, supervisors and team leads in communicating and connecting with each other. ORCCA guaranteed member rate of $449 per participant and $699 in advance for non-members.
Lunch and a Light snacks will be provided