OTTAWA REGIONAL CONTACT CENTRE ASSOCIATION
people connecting with people
You’ve just placed a bright, talented leader in your organization – what next? You protect your investment and your resources by enrolling them in this one-day Leadership Workshop hosted by ORCCA. This workshop is tailored for managers and supervisors working in a service environment and will cover leadership theory and best practices. Case studies and group work in a discreet setting will encourage participants to exchange and network, in addition to gaining valuable new skills.
ORCCA guaranteed member rate of $449 per participant and $699 in advance for non-members.