OTTAWA REGIONAL CONTACT CENTRE ASSOCIATION

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Agile Methodology

  • 2018-10-10
  • 8:30 AM - 11:30 AM
  • Nepean Sailing Club

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  • Special price for members

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Meet our keynote speaker Rob Villeneuve, the CEO of Rebel.com, an innovative service provider of domain names and internet products based here in Ottawa. Learn how Rebel.com, a 2017 ORCCA Contact Centre Leader award winner for Employee Engagement, has applied the agile methodology to build employee engagement and engineer an epic success story. Rebel.com employees actively take part in suggesting and implementing improvements to their products, services and their work environment. 

Join us for this morning session, free to ORCCA members.

  • Wednesday, October 10, 2018
  • At the Nepean Sailing Club
  • Registration: 8:30 – 9:00
  • Presentation: 9:00 – 11:30







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