Tweed Contact Centre Site Tour
Date(s) – Thursday, May 18, 2017
10:30 am – 12:00 pm
Thank you Tweed for a great tour!
Tweed Main Street Care Centre (formerly The Tweed Care Centre) was a top contender for Contact Centre of the Year 2016 and was awarded ‘Best in Class’ for employee engagement. This recognition honors a contact centre with less than 100 staff that has enhanced the profession by setting and achieving the highest standards of excellence for customers, employees and the community.
Tweed Main Street Care Centre handles contacts from current and prospective customers from across Canada. Tweed Main Street is unique as it is the only legal marketplace offering a variety of cannabis products in a one-stop-shop destination – a Canadian first. Voted Best Customer Service by Lift Awards 2015 and runner-up Lift Awards 2016 and Best Customer Service NVO 2016 by Leafly; the Care Team provides industry-leading support. It is no wonder that twenty-five percent of all Access to Cannabis for Medical Purposes Regulations (ACMPR) shipments come from Tweed Main Street.