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  • Call for Nominations and Gala Recognition Candidates

Call for Nominations and Gala Recognition Candidates

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Date/Time
Date(s) – Monday, August 6, 2018
All Day


 

CALL FOR NOMINATIONS

ORCCA is pleased to host this year’s annual Contact Centre Awards of excellence at the acclaimed Canadian Museum of History, on September 25, 2018. The Gala will be held in the museum’s spectacular Grand Hall with a stunning view of Parliament Hill. This hall offers an introduction to the history and cultures of some of Canada’s First Peoples. What a fitting venue to celebrate ORCCA’s 15th anniversary!
It’s time to stand and be recognized

We are now calling for Contact Centre Employee Excellence Award submissions. Now is the time to decide which top-performing employees you would like to see recognized at the ORCCA Awards Gala.

Employee Awards

Deadline for Submission August 6Th. 2018

  • Contact Centre Agent Excellence
  • Contact Centre Support Excellence
  • Contact Centre Manager Excellence
  • Contact Centre Lifetime Achievement Award

Contact Centre of the Year and Leader of the Year Awards

Should you wish to be considered for the contact centre of the year award and or contact centre leader of the year award, click the link below to submit your intent to nomination?

Deadline for Submission – July 24Th, 2018

  • 2018 Intent to nominate – ORCCA Awards for Contact Centre of the year and/or Leader of the year

Which specialty does your Contact Centre do better than anyone else?

  • Customer satisfaction
  • Employee engagement
  • Quality assurance
  • Training and professional development
  • Business process improvement
  • First-contact resolution

What a great way to recognize your contact centre team for its performance, help attract top talent and create added value for your customers and clients!

Sponsorship opportunities available for a limited time

The annual ORCCA Awards Gala is a high-profile opportunity for wider exposure in a prestigious gala atmosphere. This prominent event quickly sells out to over 200 influential members of the contact centre community celebrating performance and career excellence. Read more about the benefits of sponsorship with ORCCA.

Events

  • KPIs and Performance Scorecards (Free)
    • Thursday, February 28, 2019
  • 911 Emergency Contact Centre Tour - Morning Tour
    • Thursday, March 21, 2019
  • 911 Emergency Contact Centre Tour - Afternoon Tour
    • Thursday, March 21, 2019
  • DiSC® Full-Day Workshop ($)
    • Thursday, April 11, 2019
  • Customer Service Workshop
    • Thursday, June 6, 2019

Contact Us:

ORCCA
121 Kerscott Heights Way
Dunrobin, ON Canada
K0A 1T0
info@callcentres.org
President
Sandra Freeman
(613) 832-2870

ORCCA - LinkedIn

Contact us

Mailing Address
ORCCA
121 Kerscott Heights Way
Dunrobin, ON Canada
K0A 1T0

info@callcentres.org

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